Last updated: March 2026
Privacy Policy
We are committed to protecting your privacy and personal data. Read our policy to understand how we collect, use, and protect your information.
Table of Contents
1
Introduction
3
How we use your information
5
Payment information
7
Data security
9
Your Rights
11
Children's Privacy
13
Contact Us
2
Information we collect
4
Site services
6
Sharing information
8
Cookies and tracking
10
Data Retention
12
Changes to This Policy
Table of Contents
1
Introduction
2
Information we collect
3
How we use your information
4
Site services
5
Payment information
6
Sharing information
7
Data security
8
Cookies and tracking
9
Your Rights
10
Data Retention
11
Children's Privacy
12
Changes to This Policy
13
Contact Us
1
Introduction
Welcome to World of Savings (“we” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our convenience store and lifestyle app.
World of Savings is operated by Al Reem Factory for Industry Establishment, registered in the Kingdom of Saudi Arabia (Unified Registration Number: 7017285912). By using our services, you consent to the collection and use of information in accordance with this policy.
2
Information We Collect
We collect information you provide directly and information automatically collected when you use our services. This enables us to provide the best possible express commerce experience.
– Personally Identifiable Information (Name, Email, Phone Number)
– Delivery Addresses and Location Data for Accurate Order Fulfillment
– Payment Information (Processed Securely Through Our Payment Partners)
– Order History and Preferences to Personalize Your Experience
– Device Information (Device Type, Operating System, Unique Identifiers)
– Usage Data (App Interactions, Browsing Behavior, Search Queries)
– Communication Records (Customer Service Interactions, Feedback)
3
How We Use Your Information
We use the information we collect to provide, maintain, and improve our Express Commerce services. Your data helps us deliver orders efficiently and enhance your shopping experience.
– Process and fulfill your orders with fast delivery times
– Provide real-time order tracking and delivery updates
– Personalize product recommendations based on your preferences
– Process payments securely and prevent fraud
– Send promotional offers and updates (with your consent)
– Improve app functionality and user experience
– Provide customer support and answer inquiries
– Comply with legal obligations and resolve disputes
4
Location Services
Location data is essential for our express commerce services. We use your location to determine delivery availability, calculate precise delivery times, and dispatch the nearest delivery partner. You can control location permissions through your device settings, but please note that disabling location services may affect our ability to deliver to your address and provide accurate delivery estimates.
5
Payment Information
We partner with trusted payment processors to handle your payment information securely. We do not store full credit card numbers on our servers. All payment transactions are encrypted using industry-standard SSL technology. We support a variety of payment methods, including credit/debit cards (Visa, Mastercard, Mada), Apple Pay, and cash on delivery.
6
Information Sharing
We value your privacy and only share your information when necessary to provide our services or when required by law. We do not sell your personal information to third parties.
– Delivery partners (to fulfill your orders)
– Payment processors (to process transactions securely)
– Analytics providers (to improve our services)
– Legal authorities (where required by law or to protect our rights)
– Business partners (only with your explicit consent)
7
Data Security
We implement robust security measures to protect your personal information. This includes data encryption during transmission and storage, secure authentication systems, regular security audits, and employee training in data protection. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8
Cookies and Tracking
We use cookies and similar technologies to improve your experience, remember your preferences, and analyze how you use our services. Essential cookies are required for the app to function properly. You can manage your cookie preferences through your device settings, although this may affect some features.
9
Your Rights
Under applicable data protection laws, including the Personal Data Protection Law of the Kingdom of Saudi Arabia, you have certain rights regarding your personal information.
– Access: Request a copy of your personal data.
– Rectification: Update or correct inaccurate information.
– Erasure: Request the deletion of your data (in accordance with legal requirements).
– Portability: Receive your data in a structured format.
– Opt-out: Opt out of marketing communications.
– Restriction: Specify how your data is processed.
– Withdrawal of Consent: Withdraw your consent at any time.
10
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Order records are kept for 7 years for legal and accounting purposes. You can request to delete your account, and we will remove your data within 30 days, except where legal requirements require its retention.
11
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete that information.
12
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through the app or by email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
13
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Team:
Email: [email protected]
Phone: 0540400366
Address: Jeddah, Al Sawari District 23826
We aim to respond to all inquiries within 30 days.
Contact Us
Customer Service
0540400366